I’m a product experience designer who simplifies complex challenges into intuitive and impactful solutions.
Case Studies
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Delegated Access Management
Security | Permission management
I lead the design effort to bring delegated access management experiences to Microsoft 365 Lighthouse, resulting in a 64% increase in GDAP template creation and an 18% reduction in high privileged delegated role assignments.
View & Request Access
Security | Permission management
I reduced permissions-related support tickets by 25% by leading the design effort for improving visibility and access to user permissions for Microsoft 365 Lighthouse.
Figma List Components & Utility Plugin
Design system | Figma component and plugin design
I reduced UI production time by more than 50% for 195 product designers by improving the architecture of Figma list components and by creating a plugin that accelerates common list formatting tasks.
Product Launch Icon
Iconography
I increased new account creation and discoverability of Microsoft 365 Lighthouse by creating its first product icon.
Security Baseline Profile Management
Security | Policy management
I partnered with Microsoft cyber security customers and internal collaborators to learn more about security administration with the aim of designing an improved experience for Microsoft 365 Security Center.
Posters
Poster design | Illustration
Between 2002 and 2019 I produced over 200 event posters for Seattle area restaurants Le Pichet and Café Presse, promoting a large array of local musical talent in the process.
Professional Experience
Senior Product Designer, Microsoft
Redmond, Washington | September 2021—May 2025
Led design efforts for Microsoft partner and business customer product solutions for Microsoft 365 Lighthouse and Microsoft 365 admin center.
Product Designer II, Microsoft
Redmond, Washington | March 2015—September 2021
Led feature design efforts for Microsoft Partner Center, Microsoft 365 security center, and Microsoft 365 Lighthouse, including partner program enrollment, partner incentives, lead generation, security policy management, and customer delegated access management.
Contract UX Designer, Microsoft
Redmond, Washington | March 2008—March 2015
Led feature design efforts for Microsoft Pinpoint, Offer Management Tool (Internal), Little Cayman (Internal), and Microsoft Partner Center. Developed a Photoshop Action Module to automate the production of product images for the initial launch of the Microsoft Store website.
Designer, CoCo Communications
Seattle, Washington
Produced user interface designs for CoCo Communicator, CoCo’s flagship software product. Developed and maintained the company’s visual identity, produced photography and technical illustrations for prototypical hardware and software products for use with white papers, product information sheets, marketing presentations, and press releases. Developed and maintained the company’s public-facing website.
Freelance
Seattle, Washington
Designed, illustrated, and produced over 200 events posters for local restaurants Le Pichet and Café Presse. Designed and maintained websites and web applications for several businesses and private commissions. Produced several print advertisement designs and illustrated U-Haul truck artwork for Urban Self Storage.
Additional Professional Experience
Leadership
Led the Microsoft 365 Lighthouse product design team of 3 junior designers in the timely delivery of several critical feature areas.
Collaborated closely with product business leadership and engineering management to build consensus toward product feature strategy and develop quarterly release roadmaps over a period of 5 years.
Mentored junior designers to foster a culture of design excellence and continuous learning, resulting in 1 mentee achieving a senior level promotion
Design Systems
Conceived, designed, engineered, tested, documented, released, and socialized a Figma plugin used by 197 users throughout the Microsoft design community that assists in the formatting management of design system list components, saving designers 5-10 hours a week in production time.
Consulted and contributed to Microsoft Fluent and Microsoft 365 admin design systems resulting in the refinement and ease of use of several Figma components.
Created and managed product specific Figma extension toolkits, and established toolkit contribution workflows for product design teams improving contribution agency among product feature designers.
Created the official product launch icon for Microsoft 365 Lighthouse, resulting in a 41% increase in cross-portal traffic and an 18% increase in new accounts.
Education
Cornish College of the Arts, Seattle, Washington — Bachelor of Fine Arts